SUBSCRIPTION CLUB POLICIES
The policies below apply to our subscription clubs:
Door Hanger Club:
To be eligible for early termination of your subscription, you must submit your request on or before the 5th of the month, or you will be responsible for payment for the next month. Please email hello@theredheadedcamel.com with any requests for cancellation or subscription modification.
All sales of Door Hanger Club products are final, as they are designed and painted exclusively for you! We are not able to accept returns or exchanges or offer refunds for Door Hanger Club items.
Tee Shirt Club:
To be eligible for early termination of your subscription, you must submit your request on or before the 6th of the month prior to your charge date, or you will be responsible for payment for the next month. Please email hello@theredheadedcamel.com with any requests for cancellation or subscription modification.
All sales of Tee Shirt Club products are final, as they are designed and printed exclusively for you! We are not able to accept returns or exchanges or offer refunds for Tee Shirt Club apparel items.
Teacher Tee Shirt Club:
To be eligible for early termination of your subscription, you must submit your request on or before the 6th of the month prior to your charge date, or you will be responsible for payment for the next month. Please email hello@theredheadedcamel.com with any requests for cancellation or subscription modification.
All sales of Teacher Tee Shirt Club products are final, as they are designed and printed exclusively for you! We are not able to accept returns or exchanges or offer refunds for Teacher Tee Shirt Club apparel items.
Porch Leaner Club:
To be eligible for early termination of your subscription, you must submit your request on or before the 15th of the month prior to your next charge (example: your next charge is 11/15, we must be notified on or before 10/15), or you will be responsible for payment for the next month. Please email hello@theredheadedcamel.com with any requests for cancellation or subscription modification.
All sales of Porch Leaner Club products are final, as they are designed and printed exclusively for you! We are not able to accept returns or exchanges or offer refunds for Porch Leaner Club Items.
Damaged and Defective Items:
If your item arrives damaged or defective, it is your responsibility to contact us within 3 business days of delivery for replacement or resolution. Please email hello@theredheadedcamel.com for damaged or defective items.
Delivery Errors:
We are not responsible for delivery errors. In the event that your mail is not delivered as scheduled, please contact your local USPS branch for resolution.
FOR ALL SUBSCRIPTIONS: If a customer has previously joined and canceled subscription memberships multiple times, we reserve the right to remove any future subscriptions from your profile without notice.
Subscription club members must be a member for a minimum of three (3) billing cycles before a cancellation request will be processed.